A major utility modernized field operations and asset management with an integrated digital platform featuring GenAI-enabled modules. In service since 2022, the system continues to boost efficiency, reliability and asset performance.
The utility relied on manual scheduling, paper-based reporting and aging local systems that limited visibility and slowed field execution. Technicians had inconsistent access to key applications, quality-control reviews lagged behind field work and the absence of centralized asset data drove reactive maintenance. These gaps created delays, raised costs and increased outage risk.
No digital work order system
QC reviews lagged behind fieldwork
Limited visibility and slow execution
Reactive maintenance and outage risk
The utility deployed a unified field and asset management platform that consolidated scheduling, workflows, asset tracking, and reporting into a real-time digital system. Technicians gained mobile access to work orders, schedules, and routing. Centralized asset data supported proactive maintenance, while automated reporting and digital QC reduced errors and improved data quality. Streamlined workflows also lowered operating costs.
Technicians gained real-time mobile access to work orders, schedules, and optimized routing replacing manual coordination and paper-based workflows.
Digital quality-control workflows and automated reporting replaced manual reviews, reducing errors and improving data quality across the organization.
A single source of truth for asset records enabled proactive maintenance strategies, replacing the reactive approaches driven by fragmented local systems.
Streamlined workflows and consolidated systems lowered operating costs, with the organization recording roughly $4 million in annual savings.
Program management, digital transformation strategy, and operational performance tracking to drive measurable improvements across utility operations.
Asset data centralization, condition-based maintenance strategies, and proactive integrity programs to improve reliability and reduce risk.
Gas recompression
Multi-year program improving methane recovery during maintenance and isolation work, strengthening asset data, and aligning reporting with EPA requirements across a regulated natural gas network.
Construction and inspection
Long-term third-party inspection support with 100+ certified inspectors across gas transmission and distribution programs including casing remediation, inline inspection, pipe replacement, and emergency response with zero lost days and zero recordable incidents.
Whether you need digital field platforms, asset management systems, or
operational optimization, our team can help drive measurable results.